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Sori Korean Help Desk

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Frequently Asked Questions

Why is my web book still locked? (How to unlock your levels)

Your access is tied to the email you used at checkout. Log in with that exact email and your levels unlock automatically. Here's how to fix it in under a minute: Go to sorikorean.com and click Log...
The audio won't play — how do I fix it?

Tap the sound button on the word or syllable itself — not the page — and each item plays on its own. If a sound isn't playing: Tap directly on the word/syllable's sound button. Each item plays ind...
I bought the book on Amazon — am I a website member?

Not automatically. Amazon and the website are separate — but your book purchase is complete and fully usable on its own. Here's how it works: Your Amazon purchase gives you the book plus free QR a...
What is your refund policy?

Because every purchase includes downloadable files, all sales are final — which is exactly why Level 1 is free. We want you to be confident before you buy, so Level 1 is completely free — the full ...
How do I use the Study Planner?

The Study Planner turns "I should study Korean" into an exact daily plan — pick your level and pace, and it builds a day-by-day schedule for you. How to use it: Pick your level and your pace — Spr...
What's free, and how does pricing work?

Level 1 is completely free. Higher levels are a one-time purchase you keep for life — see current prices on our site. What's free: Level 1 is free — the full level, not a sample. It's the best way ...